| Site Content
& Access
Site Traffic
Site Hosting & Reliability
Domain/Email Questions
Rate Questions
Application Questions
Contract Questions
Can
I edit my web site at anytime?
We offer support and development
services. Most of our packages do have
a maintenance package included and you will
have the freedom to edit your site at
anytime by contacting your representative.
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How
many pages do I get with my site?
The number of pages vary per package;
however, we have added an option to add
sections or pages for a one time fee.
Our sites consist of several pages with lots
of information, discuss development options
with our team. Remember, we custom
design all of our websites based around our
layouts.
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Can
I customize my web site?
Yes, you can customize your web site. We
will add your logo at no charge. We have a
design and technical support department that
will help you customize your web site.
Please review our compare chart for info on
what packages include the features you need. Some
restrictions do apply!
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Can
we change the button styles at anytime?
Yes, you can change any button for free,
please ask you personal representative.
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Can
I change the FAQ & Glossary content?
Our Glossary page is standard, however, we
can custom design your FAQ page at no
charge.
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Can
I change the "Loan Programs" page
or the "Loan Process" page?
Yes, you can change the wording or other
content on these pages. Our design department can customize this page for you
during the development process.
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What
are the best web site tools that will turn
hits into closed loans?
Tools on your site are important and we
recommend that you have a consumer friendly
design with a calculator, rate alert sign
up, easy loan process, detailed loan process
information, and easy contact form.
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Do
you set our website up on search engines?
How many?
All of our packages include Basic Search
Engine Placement; however, we do recommend
Advance Search Engine Placement for all
websites. This truly is the key to
generating leads on a regular basis.
We specialize in placing your site on the
web and within respected directories.
Visit our Marketing
Section for complete details.
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How
will people know to go to my web site?
Once again Search Engine Placement will be
key in getting people to your site. We
also recommend nice business cards,
flyer/mailer designs, mortgage leads, local
marketing, and solid networking.
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How
much traffic will I get at my site?
Traffic will all depend on the amount of
focus you put into creating consistent
traffic. Our goal is to develop your site
,not just put your site on the Internet. We
provide monthly a phone consultation and direct hit packages to
increase your online exposure.
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How
many loans can I expect to get from my web
site once I'm on line?
The number of loans you can expect to close
depends on numerous factors including web
site advertising and having up-to-date
information on your website. Some of our
clients are getting many applications each month, because they are very focused on
marketing their website.
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Can
I buy your web site and host it with my
current ISP?
Yes you can host your site with current ISP,
we do recommend that you discuss our
advanced hosting capabilities and pricing
with a Sales Representative. You may
need to link to our products in order for
all functions to operate.
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How
reliable are your web sites?
Our websites are backed by Eternalstream, a
leading provider of hosting solutions.
Guaranteed 99.9% uptime, FTP Access, Online
Web Stats, over 200 Megs of Space, and
powered by Redhat Linux.
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What
happens if the web site does not work?
We guarantee your website will be
functioning and we do not expect you to pay
for a time period that your site was down.
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Do
I get my own domain name? Do I get a custom
email address?
Yes, you can register a new domain name or
transfer an existing one. If you register a
new domain name, there may be a domain
registration fee. You also get a custom
email address e.g.yourname@yourdomain.com.
(Remember most of our packages pay for
domain name and transfer)
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How
many e-mails do I get with the web site?
Please review our packages
for details. We can supply
you with extra email accounts for a charge.
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Do
you offer auto-responders?
Yes, auto-responders are available.
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Can
I pop my email into my favorite software
like Outlook or Eudora?
Yes, all emails or applications will come in
a text format which you can import into a
database or program.
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Can
I manually input my own rates?
Yes, we provide a very user-friendly
web-based rate sheet generator that enables
you to input your own rates
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Can you
supply global finance news and market info
on site?
Yes we have access to market, financial,
and stock data for posting on your site.
Can
my clients apply for a mortgage online?
Yes, we provide you with a online
application so that your clients can apply
via you website.
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How
do I get the applications?
You may forward the applications directly to
your email address of choice and they will
be securely processed on our servers.
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Can
I download them into my processing software?
Yes, we offer import options to most
commonly-used processing software programs.
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Do
I own my web site?
Yes, you own the html and graphic content of
your web site. You will not have full rights
to our products or data services. You own
domain name, site, and you are utilizing our
services on a monthly basis.
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Is
there a Long Term Contract?
Our minimum contract is 1 year and we do
recommend a 3 year contract in order for our
development team to develop a relationship
with your company.
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What
happens after my 1 year, 2 yr or 3 yr
contract is finished?
After your initial term ends, your contract
will be sent via email and postal service
for renewal. We will need to have an
updated contract on file in order to manage
your services. Our goal is 100% satisfaction
so if you are looking for a month to month
set up please call us directly.
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Can
I upgrade my web site at any time?
Yes, you can upgrade your web site at any
time. You may add products and features by
contacting your Sales Representative today.
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